Guide
Configure Statuspage Mappings and Templates
Map incident data to the right Statuspage pages, components, statuses, and message templates.
Before you start
- Save a Statuspage API key in the integration first.
- Decide which pages this workspace is allowed to publish to.
Do this
- In
Settings > Integrations > Statuspage, save the API key and load the available pages. - Add each Statuspage page the workspace should use and mark any default pages.
- Link Statuspage components to the matching systems or functions in the catalog.
- Review severity-to-impact mapping so
sev1throughsev4produce the public impact you want. - Review incident-status mapping so OpsBell states map cleanly to Statuspage incident states.
- Review component-status mapping so components move to the right health state as the incident progresses.
- Set the public title and message templates using incident tokens.
- Test with one controlled incident and confirm the public output before you rely on it.
Check it worked
- The workspace can discover Statuspage pages and components.
- Incidents publish to the right page and linked components.
- Public title and message output look correct without manual cleanup.
If it does not work
- If pages do not load, rotate or recheck the API key first.
- If components are not updating, confirm the system or function linkage.
- If the public message is wrong, adjust the template before changing the incident workflow itself.
