Build Dashboards

Before you start

• Decide whether the dashboard is for leadership, service owners, or responders.

Do this

1. Open Reports > Dashboards.
2. Start with the default dashboard or create a new one.
3. Add built-in blueprint widgets for core metrics such as incident KPIs, severity mix, team load, alert flow, or retro activity.
4. Add saved query widgets when the built-in set does not answer the question you need.
5. Drag and resize widgets until the dashboard reads in a useful order.
6. Keep the dashboard focused on one audience instead of mixing every metric into one board.

Check it worked

• The dashboard answers a real repeat question without extra filtering.
• Widgets load from built-in data or saved query snapshots as expected.
• The layout is easy to scan.

If it does not work

• If the dashboard is too busy, remove widgets before resizing everything smaller.
• If a custom widget is stale, rerun or resave the source query.
• If the board mixes operational and executive views, split it into separate dashboards.

Next

• Use reports overview and explore
• Run retrospectives