Guide
Configure Microsoft Teams
Connect Microsoft Teams for incident channel creation, notifications, and Teams-based delivery.
Before you start
- Use an account in the tenant where this workspace should create channels and post updates.
Do this
- Open
Settings > Integrationsand selectMicrosoft Teams. - Complete the Microsoft OAuth flow.
- Confirm the connection is ready.
- Test channel creation or notification steps from a runbook if Teams will be part of the incident workflow.
- Use Teams delivery only after the workspace can resolve the right user identities and team targets.
Check it worked
- Microsoft Teams is connected and ready.
- Teams-based runbook steps and delivery options are available.
If it does not work
- If OAuth fails, check tenant approval and account scope first.
- If channel actions cannot find the right team or channel, review the available Teams options from the runbook builder.
